What happens if I have an accident with an electric scooter? It’s a question that more and more users ask themselves as this means of transport becomes more common on the streets. Riding an electric scooter has become routine in many cities, but that doesn’t mean it’s free of risks. A collision with a pedestrian, a sudden brake, or a car versus scooter accident can happen even if you drive carefully. In those cases, acting quickly and in an orderly manner is essential to protect your safety and that of others, and to handle all the procedures that an accident entails.
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ToggleFirst steps after an electric scooter accident
An electric scooter accident can leave you disoriented, even if the hit seems minor. The important thing is to act quickly and in an orderly way to prevent the situation from getting worse. The first step is to make sure that you and the people involved are out of immediate danger, whether by moving off the road or away from any additional risks. Focus on the rest of the steps only once you are sure there is no more immediate danger.
Check your health and that of others
In the first seconds after the impact, your body may react with adrenaline and mask injuries. Take a moment to assess if you feel pain, dizziness, or difficulty moving. Do the same for anyone else involved, even if they insist they are fine. An electric scooter accident, especially if there was contact with a car or a heavy fall, can cause internal injuries that are not visible at first glance. At the slightest doubt, seek medical assistance as soon as possible.
Call emergency services if there are injuries
If you detect that someone is injured, call 112 immediately. Provide the exact location, the number of people involved, and a brief description of each person’s condition. Even if the injuries seem minor, it’s better to let a professional assess the situation.
Secure the accident area to avoid further harm
As much as possible, mark off the area so that other vehicles or pedestrians do not become involved. If you are on the road, place the scooter in a safe place and stay away from traffic. The priority is to prevent the initial accident from causing a bigger problem.
Should you call the police? When is it mandatory?
Although it’s not always mandatory, in certain cases it is advisable to notify the police to record what happened. This can be crucial later if claims arise or if the scooter insurance gets involved.
Cases where police must intervene
Police presence is necessary if there are injuries, significant material damage, disagreement between parties, or if the electric scooter accident occurs at a pedestrian crossing. Also, if the other person leaves the scene without providing their details or if you suspect they committed a serious offense.
Friendly report vs. police report
If the accident is minor and both parties agree, you can fill out a friendly accident report. This is a valid document to process the claim with insurance. On the other hand, if there are discrepancies or the situation is more complex, it will be the police who file a report, a legal document that describes the facts and can be used in court or for a claim.
Necessary documentation after an accident
Gathering as much information as possible at the time of the accident will make later procedures easier and avoid problems.
Data of the other driver or pedestrian involved
Write down their full name, ID, address, and phone number. If they drive a vehicle, note the license plate, make, and model.
Photos, location, and witnesses
Take photos of the position of the vehicles or scooter, the damage, and any nearby traffic signs or lights. If there are witnesses, ask for their contact details; their testimony may be necessary to clarify what happened.
Serial number or license plate of the vehicle
Some electric scooters and rental scooters have a license plate or serial number. Write it down, as it may be required to identify the vehicle in the report or claim.

Who is responsible for a rental scooter accident?
If you are using a rental electric scooter, responsibility may fall on you, the company, or both, depending on the circumstances.
Difference between user and rental company responsibility
The user is usually responsible for damage caused by incorrect or negligent use. The rental company is responsible if the accident is due to a mechanical failure or poor maintenance.
Civil and criminal liability
If the accident causes serious personal injury or death, in addition to civil liability for material damage, there may be criminal liability. In such cases, it is essential to have legal assistance.
What type of insurance exists for scooters and e-scooters?
Electric scooter insurance is not always mandatory, but it is recommended to cover possible incidents.
Mandatory insurance vs. voluntary insurance
In Spain, currently there is no mandatory insurance for all electric scooters, unless a municipal ordinance requires it. However, taking out voluntary insurance provides peace of mind and financial protection in the event of an accident.
Basic coverage: damages, theft, third parties
Basic insurance may cover damage to third parties, theft of the scooter, and in some cases, own damages. If you use the scooter daily, considering additional coverage may save you problems in the future.
Is it included in the rental or do you have to purchase it separately?
In the case of rental scooters and e-scooters, the company usually includes minimum civil liability insurance. Any extra coverage, such as own damages or theft, usually has to be purchased separately.

Tips to prevent accidents with scooters and e-scooters
Preventing an accident is always better than dealing with one afterwards.
Mandatory safety equipment
A helmet is essential, even if it’s not always required by local regulations. It’s also advisable to wear visible clothing and, at night, lights and reflectors.
Where to ride and what to avoid
Always respect the areas designated for scooters and avoid riding on sidewalks or pedestrian areas. Keep a safe distance from other vehicles and reduce your speed in heavy traffic areas.
Avoid riding in the rain or on uneven surfaces
Water and uneven pavement reduce grip and increase the risk of falling. If you can’t avoid it, reduce your speed and keep both hands firmly on the handlebars.
An electric scooter accident can happen at any time, even to the most cautious riders. Knowing how to react from the very first moment helps reduce the chances of further harm and ensures everything is properly documented to prevent later problems. Reviewing local regulations, having adequate insurance, and always riding with protective equipment can be decisive in preventing a scare from turning into a complicated situation. Safety starts before you get on the scooter, but it also depends on how you act if something goes wrong.And if you’re looking to move around Gran Canaria with peace of mind, at Scooter and Bike Rental you’ll find scooters and e-scooters with insurance coverage and the necessary equipment so you can enjoy the ride with total confidence. Book now and explore the island at your own pace, knowing you’re well covered.