PRIVACY POLICY

TOURS AND EXCURSIONS informs users of its website scooterandbikerental.com through this Privacy Policy about the processing and protection of personal data of users that may be collected through their browsing or service contracts carried out on this portal. The use of this website by the user implies their acceptance of this Privacy Policy. TOURS AND EXCURSIONS adopts the necessary measures to guarantee the security, integrity, and confidentiality of data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, concerning the protection of natural persons regarding the processing of personal data and the free movement of such data, and by Organic Law 3/2018 of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, Royal Decree 1720/2007 of December 21, which approves the Regulation implementing the Organic Law on Data Protection, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce. Through the registration forms on this website or by sending an email, personal data of each user are collected and processed as necessary for the management and maintenance of some of the services provided, and their processing is governed by this Privacy Policy. CONTROLLER OF PERSONAL DATA PROCESSING The controller of the personal data provided by the user when accessing and using the website is, as the owner, TOURS AND EXCURSIONS, with NIF/CIF X6671117J, located at Avenida Tirajana, 32 local 7, 35100, phone number 672529806, and email address [email protected]. TOURS AND EXCURSIONS commits to applying the computer security measures established in the aforementioned regulations to prevent unauthorized access or misuse of data, manipulation, deterioration, or loss. DATA STORAGE DURATION TOURS AND EXCURSIONS, as the controller, commits to storing and managing the personal data and information collected through this website with due confidentiality as long as the professional relationship established remains in force and the individual concerned does not request its deletion. In such cases, data will be stored for no longer than five years after the end of the commercial relationship established between the user and TOURS AND EXCURSIONS. However, the controller may retain the data in a blocked state to address potential administrative or judicial responsibilities. PURPOSES OF DATA PROCESSING The operations, management, and technical procedures, whether automated or non-automated, that enable the collection, storage, modification, transfer, and other actions on personal data, are considered data processing. At TOURS AND EXCURSIONS, we process the personal data provided by the user through scooterandbikerental.com to include them in the contact list, manage the requested commercial relationship, and use this information as a means of contact with the company. Additionally, the processing of this data also involves managing the delivery of requested information and responding to inquiries or issues sent by the user through the website, as well as providing users with service offers of interest. The fields in the registration forms must be filled in to allow TOURS AND EXCURSIONS to fulfill the purposes mentioned above. The user may object to receiving commercial communications at any time by sending an email to the address mentioned above. LEGAL BASIS FOR DATA PROCESSING The processing of personal data provided by the user is based on the following legal grounds: The contracting of services with TOURS AND EXCURSIONS and the execution of the professional task requested, whose terms and conditions will be made available to the user before a potential contract. To carry out this requested professional relationship, the user is required to provide their data. The free, specific, informed, and unequivocal consent, since after reading this Privacy Policy, the user is informed and, if in agreement, can accept it through a declaration or a clear affirmative action, such as ticking a box provided for this purpose. If the individual concerned does not provide the aforementioned data or provides erroneous or inaccurate data, we will not be able to address their request, making it impossible to provide the requested information or carry out the contracting of services. Therefore, the controller, TOURS AND EXCURSIONS, will be exempt from any responsibility arising from the non-execution of the professional task or the consequences resulting from inaccurate or erroneous information. DATA DISCLOSURE In general, TOURS AND EXCURSIONS will not disclose personal data to third parties unless the provision of a service involves a contractual relationship with a processor and it is strictly necessary to manage and maintain the relationship between the user and the mentioned company, with the user’s prior explicit authorization. This will only be done for the necessary time to enable the execution of the contract, under the same conditions and with the same responsibility required of the controller. Once the task is completed, the processor will return the personal data to the controller and delete any copies held. Additionally, only third parties with whom TOURS AND EXCURSIONS has a legal or contractual obligation to share the data will have access to the personal data, including, for example, the Ombudsman and Judges and Courts involved in claims procedures. RIGHTS OF THE DATA SUBJECTS The user may exercise their rights of access, rectification, erasure, restriction of processing, objection, data portability, and withdrawal of consent, as recognized by the mentioned Regulation (EU), at any time under the terms established by current legislation. These rights can be exercised by contacting TOURS AND EXCURSIONS at the address of its registered office mentioned above; by sending an email to the following address: [email protected], or by postal mail to Avenida Tirajana, 32 local 7, 35100. To effectively exercise these rights, the user must prove their identity by providing their name and surname, a copy of their ID card or equivalent identification document, a specific request outlining the desired action, a notification address, and the date and signature of the applicant. The user may also file a complaint with the Spanish Data Protection Agency (the competent supervisory authority in this matter), especially when they have not obtained satisfaction in the exercise of their rights, by writing to them at C/Jorge Juan, nº 6, 28001 – Madrid, or via their website: https://www.agpd.es.